2017-05-22 15:54:00--1---now-2017-06-27 20:03:50>
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Email: support@nile.com.my
1700-818-400

Member Loyalty Program Beta !!


What is Point ?
Points is a reward to our loyal customer(s) to enjoy further discount on purchases. 
When you make any purchase at Nile, each ringgit spent will be accumulated as points.
1 Point, for every RM1 spent (excluding delivery and other mode of charges).
1 Point  = RM0.01 (worth of discount)
Remark: Point has no cash value, cannot be refund/ transfer converted in to cash




How to collect points ?
Complete your product review after you have received your package from the day your package been shipped out from our fulfillment center under “Shipped” order status whichever earlier and points will be credited to you user account.
[Click here] for screenshot




How to use the point ?

Point can only be used during check out.
With the available points, you can click on the "redeem" button. A corresponding deduction will be applied to With the available points.
[Click here] for screenshot




How to check my available points?

You can always log in to  > MY Point to view your accumulated points. . All your qualified points will be recorded for your reference.
[Click here] for screenshot




How long is my point valid?

All points will be expiring within 180 days from the day of new points has been credited into your account (upon completion of product review).




What happens if my points expires?

An expired points is no longer valid. But don't worry, we will remind you before it expires.




Can I use a point for my my existing orders?

You may need to place a new order and click redeem point during check out.




Can I use a point on other registered account?

No. Points is not transferrable and can only be used within the same user account.




Can the point been refunded?

No. Point have no cash value, point can only be used from discount.




Point if order has been cancelled?

Point will be credit back to user account for undelivered orders.



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