In Nile.com.my, we strive to be a customer centric company. Thus Customers are always our priority and we provide the following policy to maximize our customers' online shopping satisfactory level.
Seven Days Unconditional （Return Policy）
1. Should you not satisfy with the products you've bought from us, you can return to us and we provide 100% refund with no reason.
2. Make sure the product is in clean and good condition which will not affect resale. Postage to send us back the product to be bear by buyer.
Seven Days Unconditional （Exchange Policy ）
1. When you receive the product and found it's broken, you can exchange the product with us or we will 100% refund of product price to you (if no stock to exchange).
2. Postage to send us back the product to be bear by us. However we will not accept damange done by customer himself.